Shipping and Returns Policy
Australian Shipping
Our shipping within Australia will be “Tracked Parcel Post” with Australia Post or Courier (Signature will be required at delivery on most items).
We will notify you via email of the tracking number as soon as it is available.
Postage Rates :
All Dark Be Gone LED Sewing Machine Lights will be FREE standard postage within Australia
EXPRESS POST :
- 1 to 499 grams to 1 kg $12.00
International Shipping:
Because we deal with Electricity Supply and Wall bracket Power Plugs, we can legally ONLY ship to New Zealand. Our Power Packs are approved both in Australia and New Zealand.
If you require postage to New Zealand Please contact us
Item Return Policy
Customer satisfaction is extremely important to us, if you are not completely satisfied with your purchase you may return it to us for a full refund.Please contact us if you have questions about your purchase, if there is a problem we will work with you to correct it.
If you would like to return it we ask the following criteria be met.
- If you decide within 10 days of delivery that goods purchased does not meet your requirements, and it is in the same condition as it was when delivered. A full refund for the item will be issued as soon as the returned item is received by us.
Warranty Returns:
We give a full 3 Year warranty on all Dark Be Gone LED Sewing Machine Lights
Please notify us if you have a problem, and we will work with you to rectify the problem as quickly as possible
* we reserve the right to make alterations to these policies at any time
**These policies are written taking into account fair and reasonable actions from both, us as the seller, and you as the purchaser
